Tag Archives: store

New subscription renewal process

It’s renewal season for early adopters of ArcaOS 5, and with that, comes a new renewal process for all subscriptions.

As expiration dates approach, renewal reminders will be emailed. In each reminder is a link to the original order as well as a link to add the renewal to the shopping cart. Be sure to log in first before clicking the links. Reminders are sent one month before expiration, one week before, and on the day of expiration. A renewal extends ArcaOS support and maintenance for one full year.

The original order will also have a handy renewal link, so there is no need to wait for a reminder. Just log into your customer portal at Arca Noae and access your order for ArcaOS to add it to your cart. (Renewals for other subscriptions are now handled the same way.)

ArcaOS Support & Maintenance subscriptions renewed before expiration qualify for a 10% discount, too. Note that the full price will be reflected in the cart but the discount will be shown at checkout. It is still possible to renew an expired ArcaOS Support & Maintenance subscription after it has expired, but without the renewal discount.

Be sure to order the correct subscription! The OS/2 & eCS Drivers & Software subscription is for non-ArcaOS systems, and does not include support or updates for ArcaOS. Likewise, the ArcaOS Support & Maintenance subscription is only for ArcaOS systems, and is not available for purchase without an ArcaOS license.

If you currently have an active OS/2 & eCS Drivers & Software subscription as well as an ArcaOS license, and you no longer need to maintain OS/2 Warp or eComStation systems, you may trade in your subscription for additional time or a discount on your ArcaOS Support & Maintenance subscription. See the Subscription Trade-Up Request form for details.

Handy links:

Subscription comparison table
Subscription Trade-Up Request
Frequently Asked Questions
ArcaOS Wiki

Now accepting more cryptocurrencies

A recent change in the Stripe API, accompanied by a shift in Stripe’s handling of Bitcoin has prompted us to switch to CoinPayments.net directly for handling cryptocurrency. Payments processed through the CoinPayments.net gateway will still ultimately be processed by our CoinBase account, but will no longer be initialized via Stripe.

On the checkout page, CoinPayments.net is now listed as an additional gateway. Selecting that and clicking Place Order will transfer you to a page hosted by CoinPayments.net, where you may select Bitcoin or another one of a number of different cryptocurrencies.

Please note that as a result of this change, the Bitcoin Payment Policy has been superseded by the new Cryptocurrency Payment Policy (though the former will remain available for historical purposes).

New MultiMac NIC driver package (20171019) released

Arca Noae is pleased to announce the immediate availability of a new release of our MultiMac NIC driver package.

This is a maintenance release of the MultiMac drivers. It contains some minor updates including:

All drivers: A fix to properly detect MSI capability in some rare cases.
E1000B: Received some very minor updates from the FreeBSD source.
MMIGB: Received some very minor updates from the FreeBSD source.

As always, please read the .txt file that comes with each driver and also provided on the wiki. If you have problems with any of the drivers in this release, please read the Debugging Guide in the wiki first. If your problem cannot be resolved with the Debugging Guide, then the problem should be reported to the ticketing system.

More information about the MultiMac NIC drivers may be found in the wiki.

If you have ArcaOS, this driver package is available for download from the Arca Noae website as part of the Support & Maintenance subscription for your ArcaOS product. Please log into your account and see your ArcaOS order details page to access your software.

If you have an Arca Noae OS/2 & eCS Drivers and Software Subscription, this driver package is available for download from the Arca Noae website as part of your Arca Noae OS/2 & eCS Drivers and Software Subscription. Please log into your account in order to access your software.

If you are still running OS/2 and/or eComStation systems and haven’t yet purchased a software subscription, this is a great reason to do so now. It may also be a good time to consider moving up to ArcaOS.

USB driver package version 11.17 released

USB Arca Noae is pleased to announce the immediate availability of release 11.17 of our USB stack.

This is a maintenance release and includes minor fixes and enhancements. Specifically, this version fixes keyboard auto-repeat so that it works for all USB keyboards. This version also fixes the ability to use certain unusual types of USB 1.x devices when plugged into a USB 2.0 hub.

More information about the USB drivers can be found in the wiki.

If you have problems with any of the drivers in this release, please read the Troubleshooting Guide in the wiki first. If your problem cannot be resolved with the Troubleshooting Guide, then the problem should be reported in the ticketing system.

New MultiMac NIC driver package (20170901) released

Arca Noae is pleased to announce the immediate availability of a new release of our MultiMac NIC driver package.

This package contains updated drivers to incorporate enhancements and fixes in the system libraries, particularly a fix that can prevent unexplained hangs on busy multi-CPU systems. Because the change is in a system library, this update affects all the MultiMac drivers.

The E1000B driver also received an update to the driver itself.

More information about the MultiMac NIC drivers may be found in the wiki.

ACPI Driver Package version 3.23.07 released

Arca Noae is pleased to announce the immediate availability of our ACPI Driver Package for ArcaOS, OS/2, and eComStation version 3.23.07.

This release contains a fix for a defect that exists in all versions of all SMP kernels which can cause unexplained traps and possible data corruption.

The effect of the defect occurs very rarely and only on multi-CPU systems, but the possibility of seeing it increases on faster and busier systems.

Because of the serious nature of this defect, this update is highly recommended for all SMP kernel users.

The ACPICA module was also updated to the latest version from Intel.

ArcaOS Kernel 14.201 released

Arca Noae is pleased to announce the immediate availability of an updated kernel version 14.201 for ArcaOS.

This release contains the following changes:

Fixed a problem handling interrupts greater than 31.

This release is an update for ArcaOS users only.

Warning: Do not install this kernel if you are using ACPI.PSD version 3.23.05 or lower. ACPI.PSD versions 3.23.05 and lower will not recognize this kernel and your system may not boot. If you have ACPI.PSD version 3.23.05 or lower installed, update the ACPI Driver Package to 3.23.06 first. Then you can install this kernel. The installer checks this for you.

If you are still running OS/2 and/or eComStation systems and haven’t yet moved up to ArcaOS, this might be a great reason to do so now. This update is not available for nor licensed for use with OS/2 or eComStation.

New MultiMac NIC driver package (20170811) released

Arca Noae is pleased to announce the immediate availability of a new release of our MultiMac NIC driver package.

This package contains updated drivers to incorporate enhancements and fixes in the system libraries, including reliability and stability improvements, and message interrupt support.

More information about the MultiMac NIC drivers may be found in the wiki.

USB driver package version 11.16 released

USB Arca Noae is pleased to announce the immediate availability of release 11.16 of our USB stack.

This is a maintenance release and includes minor fixes for stability and reliability.

If you have ArcaOS 5.0.1, then you already have this version and you do not need to download this update. If you have ArcaOS 5.0 installed, or are not using ArcaOS yet, then this version will bring you up-to-date.

More information about the USB drivers can be found in the wiki.

ACPI Driver Package version 3.23.06 released

Arca Noae is pleased to announce the immediate availability of our ACPI Driver Package for OS/2 and eComStation version 3.23.06.

This release contains the following changes:

Updated to ACPICA 20170629. See https://acpica.org/ for details.
Fixed a problem handling interrupts > 47
Implemented limited message interrupt support.
Prevent the use of interrupts > 31 on kernels which don’t support them.
Enhanced kernel detection due to problems with older kernels.

NOTE: This version will limit the number of interrupts to 32 for older kernels to avoid known problems which cause kernel traps. Most people will not be affected by this change. Please see the ACPI Requirements wiki for more details about this issue.

More information about the ACPI Driver Package may be found in the ACPI Driver wiki.

This release is an update for all users and is newer than the version in ArcaOS 5.0.1.