ArcaOS 5.1 Support & Maintenance

Directions for ordering the correct ArcaOS 5.0 Support & Maintenance subscription.

SKU: ARCAOSSUBINFO-1 Category:

Description

Please read the following information to renew, extend, or add an ArcaOS 5.1 Support & Maintenance subscription to your license:

ArcaOS 5.1 Support & Maintenance subscriptions are available to all ArcaOS 5.1 licensees.

Personal edition licenses for ArcaOS 5.1 include six (6) months of Support & Maintenance. Renewals of Support & Maintenance are available at a cost of $70 per year (less an early renewal discount of 10% when renewed or extended before expiration). If renewed after a lapse in coverage of (6) months or more, the subscription reinstatement (late renewal) fee applies, and this is $138. This late renewal starts a new 1-year term from the date purchased, so it offers a significant discount over the purchase of a new license.

Commercial edition licenses for ArcaOS 5.1 include twelve (12) months (one full year) of Support & Maintenance. Renewals of Support & Maintenance are available at a cost of $125 per year (less an early renewal discount of 10% when renewed or extended before expiration). If renewed after a lapse in coverage of (6) months or more, the subscription reinstatement (late renewal) fee applies, and this is $238. This late renewal starts a new 1-year term from the date purchased.

For more information about late renewals, see this FAQ item.

To renew, extend, or add a Support & Maintenance subscription to your ArcaOS 5.1 license:

  1. Log into your account here.
  2. From your customer portal, access your Orders & Subscriptions page from the navigation links on the left.
  3. Locate the ArcaOS 5.1 license order to which you want to attach the subscription, and click its View button.
  4. Click the Renew button in the Order Details section of the page to add the subscription to your cart.
  5. Check out.

ArcaOS 5.1 Support & Maintenance subscriptions are renewed, extended, or added for one full year (personal or commercial editions).

ArcaOS 5.1 Support & Maintenance subscriptions are metered 1:1 to ArcaOS licenses (one ArcaOS 5.1 license is covered by one ArcaOS 5.1 Support & Maintenance subscription).

ArcaOS 5.1 Support & Maintenance subscriptions include access to report software defects for resolution, access to download the latest software and driver updates between ISO releases, access to a separate YUM repository to download and install reserved RPM packages, and more.

Note that there are major differences between the ArcaOS 5.1 Support & Maintenance subscription and the OS/2 & eCS Drivers & Software subscription. This table compares them in detail.