What happens if I choose not to renew my ArcaOS Support & Maintenance subscription?

If you elect not to renew your ArcaOS Support & Maintenance subscription, the following changes occur in your account:

  • Your ArcaOS Download Center, accessed through your customer portal, will no longer have downloads available. Any updates or interim enhancements released in this manner will no longer be accessible.
  • Subscription-only content available from the relevant Arca Noae subscription repository/ies will no longer be accessible (your credentials will no longer work to authenticate).
  • Your original ISO download will no longer be accessible. We recommend you maintain an archive of your downloaded content—including the last ISO available during your subscription term—prior to subscription expiration.
  • Access to the Mantis bug tracker to open new issues, report on existing issues, or as a knowledgebase of reference material will no longer be available.

As mentioned elsewhere in this FAQ, a subscription is not an entitlement. When it expires, all privileges associated with it expire.

Should you choose to renew your subscription within six months of expiration, you may do so for the normal renewal price. This will extend your subscription term until the next (normal) anniversary. So, if the subscription expires June 30 and it is not renewed until December 15, the renewal will extend the subscription term until June 30 of the following year.

Late renewals are also possible (after a 6-month lapse), but are subject to a reinstatement fee. A late renewal includes one full year of subscription coverage from the date purchased.

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